Privacy Policy
Last updated: February 2025
1. Introduction
Welcome to Echostash ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prompt management platform and related services.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Profile information you choose to provide
- Prompts, templates, and content you create or upload
- Communications with us (support requests, feedback)
- Payment information (processed securely by our payment providers)
2.2 Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (features used, pages visited, time spent)
- Log data (IP address, access times, referring URLs)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send service-related communications and updates
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Detect, prevent, and address security issues
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication measures
- Secure infrastructure and hosting environments
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Export your data in a portable format
- Opt out of marketing communications
- Request information about data processing activities
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at hi@gorealai.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law. When you delete your account, we will delete or anonymize your data within 30 days, except where retention is required.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hi@gorealai.com